Shipping Policy
Prayagraj se aapke ghar tak — safe, secure aur timely delivery.
1. Shipping Charges
🎉 FREE Shipping on orders ₹599+
₹599 se upar ke sabhi orders par free delivery milegi poore India me. ₹599 se kam ke orders par nominal shipping charge lagega.
| Order Value | Shipping Charge |
|---|---|
| ₹599 aur upar | FREE ✅ |
| ₹599 se kam | ₹50 - ₹80 (location ke hisaab se) |
| COD Orders | ₹50 advance online + baaki delivery par |
2. Delivery Time
| Location | Estimated Delivery |
|---|---|
| Prayagraj & nearby (UP) | 1 - 3 business days |
| Metro Cities (Delhi, Mumbai, Bangalore etc.) | 3 - 5 business days |
| Tier 2 & 3 Cities | 5 - 7 business days |
| Remote Areas | 7 - 10 business days |
Note: Ye estimated timelines hain. Festivals, weather conditions, ya courier delays ki wajah se delivery time badh sakta hai.
3. Packaging
Humari har delivery me aapke products ki suraksha humari pehli priority hai:
- Ghee: Glass jar ko bubble wrap me carefully pack kiya jaata hai tamper-proof seal ke saath
- Gangajal: Leak-proof sealed bottle, double-layer protective packaging
- Combo Packs: Extra cushioning ke saath premium box packaging
Agar aapko product damaged condition me mile, toh turant humse contact karein — hum replacement bhejenge.
4. Shipping Partners
Hum trusted courier partners ke saath kaam karte hain jo aapke products ko safely deliver karte hain. Order dispatch hone ke baad aapko tracking details email aur WhatsApp par bheje jaayenge.
5. Order Tracking
Aap apna order track kar sakte hain:
- Email me bheje gaye tracking link se
- WhatsApp par humse puchh ke: +91 8052969537
- Website par: My Account > Orders section me
6. Delivery Nahi Hua Toh?
Agar estimated delivery time ke baad bhi aapko order nahi mila, toh humse turant contact karein. Hum courier partner se check karenge aur aapko update denge. Agar delivery possible nahi hui, toh full refund ya re-shipment ka option milega.